samsung chromebook hinge failure

Discussions related to Chromebooks and everything else Chrome OS. Great guide! While the broken hinge cover did not affect its functionality, we wanted to restore our Samsung Chromebook to a complete-only laptop. Chromebook All Models Repairs. Price Match Guarantee. Have advice? This Plastic Hinge Cover for Samsung Chromebook XE303 was a Samsung part and went on easily. Accessibility, Sam Houston State, Team S15-G1, Blackburne Fall 2018. This component can be used to replace the damaged Hinge Cover on your Samsung XE303C12. © 2020 iFixit — Licensed under Creative Commons — Privacy — A new Chromebook is cheaper than getting £50,000 siphoned from your bank account. One side had a stopper holding the cable in place that I had to pull out, but the other had nothing holding the cable (that was the broken hinge on my chromebook, so maybe it had a stopper that had fallen out at one point). Pic in link: https://imgur.com/j9gB0bi. I posted yesterday in response to the other thread above. I spoke with Samsung yesterday, and they set me up with a UPS label to send it for repair—free of charge. The cables are just pushed into the side of the hinge. ", So, I called Samsung. Chromebook users: please connect the multi-port adapter to your Chromebook power adapter for full functionality. Lift the bar that is locking the wire in using the precision tweezers. I’ve never found 360-degree modes very useful. January 18 On the right top corner, locate the black and gold wire. With the flat precision tweezers, untangle the white wires from the CONAN >PC+ABS< # 1-1. This same thing happened to my sister two days ago. One question: where can I buy the actual replacement hinge? I have had one for a month so far an all is good. Use the guide below to help you replace the hinge for the Samsung Chromebook Pro. The beautiful Chromebook Pro comes with a 12.3-inch QHD touchscreen, a 360-degree hinge and a built-in stylus, which is a first on a Chromebook. do they just come right off? So, heres what I found: When it starts acting up, flex the chassis a bit at the hinge-side edge of the base unit above the keyboard, and the wonkiness stops. Shop Samsung Plus V2 2-in-1 12.2" Touch-Screen Chromebook Intel Core M3 4GB Memory 128GB eMMC Flash Memory Stealth Silver at Best Buy. Fighting Samsung right now about it. Did she cause the issue by dropping it, cracking the hinge mount before it became critical? Find low everyday prices and buy online for delivery or in-store pick-up. My 2012 11″ MacBook Air next to the Samsung ChromeBook Series 3. I wasn’t easy, but I found a site that sold the hinge (Global Direct web site, OEM Samsung Chromebook Plus XE513C24, Pro XE510C24 Metal Hinge Set). Guy - The Galaxy Chromebook’s 360-degree hinge lets you flip it around and use it as a tablet in a pinch, or prop it up for watching videos. However, after approximately only a year and half of use, has begun to literally fall apart. Read honest and unbiased product reviews from our users. I liked the laptop other than the hinge so I bought another with a new hinge design and a basic square trade policy. Contact us for specific details. Chromebook Pro Price, Release Date, Specs, Features, Preorder: After the failure of Note 7, Samsung is looking forward. Locate the two white wires and one black wire. Yeah, we see lots of those, probably 7 of 10 units that come through here did exactly that. To reassemble your device, follow these instructions in reverse order. Hard reset is needed. Completely open the Chromebook and gently separate both halves. In my case, the failure happened pretty much the same as cited in the BB review and comments: Lifted the lid, the hinge stayed put and destroyed the glass. Reply, Just replaced these hinges on my computer … was only a bit confused with the stopper in the hinge but otherwise this guide was extremely helpful. Reply, I was able to find the hinges for mine on the Global Direct Parts web site. Remove the two 30 mm screws from hinge plates LP1 and RP1 using the JIS J000 screw bit. Completely remove the plastic screen lining using the plastic opening tool. ⊕ 0% APR for 24, 36, 40 or 48 Months with Equal Payments: Available on purchases of select products charged to a Samsung Financing account. We fix most Chromebook models. At CES 2020, Samsung has unveiled a new device that will take over as the new premium Chrome OS device. … Where's a link to the Best Buy review? Lenovo, HP, Dell, Acer and more. If you're having frequently WiFi issues, it's either a firmware issue, your Samsung's WiFi card is going bad, or your router is having an issue. Remove the three 30 mm screws from hinge plate R1 and L1 using the JIS J000 screw bit. Parents will love the durability and creative kids will love that it comes with a stylus. If she was able to break the hinge mount inside the machine without external damage, that seems like a pretty weak design. Plug your charger back in to your Chromebook, then the wall. If I were dealing with this on my Chromebook, I would just back up my files to figure Drive and just do the Powerwash. We stock many parts for some of the most common models but, because of the huge variety of Chromebooks, we don't stock parts for all models. Samsung reserves the right to modify pricing and modify or cancel promotions at any time, without prior notice. January 5 Press J to jump to the feed. Because the hinge is behind the glass, the hinge took out the glass in the process. From the image and without any further media to inspect, definitely appears to be failure by incompetence. The exterior of the machine looks like brand new, save for the hinge that's done an Alien chest-burster impression. C720 hinge failure. The phone rep at the partner said "Is it an XE520, XE521 or ? Sometimes its pressing up on the bottom rear corners that fixes it, sometimes pushing down an … Press question mark to learn the rest of the keyboard shortcuts. Call Samsung, get an RMA, it'll be covered. 03/22/2019 Make sure that the power outlet is working. She opened it during regular use, and the right hinge came through the screen. Lift the hinge to remove from the Samsung Chromebook Pro. Samsung NP530U3C - Repairing a broken hinges [4K] - YouTube I had one which the hinge failed after four months. Asus 14 C403NA Chromebook Hinge Set - 13NX01P1M01021, 13NX01P1M02021. I've serviced computers for almost 20 years. Find helpful customer reviews and review ratings for Samsung XE521QAB-K01US Chromebook Plus Intel Celeron 3965Y 4GB LPDDR3 32GB eMMC 1-Year Standard at Amazon.com. Once all the screws are removed from the CONAN >PC+ABS< # 1-1 plate, remove the wire attached to underside and lift the plate to remove. Maybe this works? ⊕ 0% APR for 24, 36 and 48 Months with Equal Payments: Available on purchases of select products charged to a Samsung Financing account. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. This is the Hinge Cover *OEM Pull* for Samsung Chromebook 11 XE303C12. Samsung … Remove the two 30 mm screws from hinge plates LP1 and RP1 using the JIS J000 screw bit. Remove the eight 30 mm screws from the edges of the case with the JIS J000 screw bit. Chromebook updates. Has anybody been down this road before? Samsung Galaxy Chromebook review The Samsung Galaxy Chromebook is a gorgeous 2-in-1 laptop that needs longer battery life By Henry T. Casey 15 April 2020 Hey! OEM Samsung Chromebook Plus V2, Chromebook 4, 4+ Battery [GH43-04691A] $64.99 OEM Samsung Chromebook Plus V2 XE521QAB Motherboard [4GB/32GB] [BA92-18806B] Any tips? Slide the plastic opening tool in a corner at a steep angle, and lift up to remove the outer case. ... My wife had the same issue with her Samsung Chromebook. Charge the device for at least 30 minutes. Disconnect the wire by grasping the black portion with the precision tweezers, and then pulling away from the Chromebook Pro. Terms — Andrew Cullum - Reply. Performance. OEM Samsung Chromebook XE303C12 Rear Hinge Cover [BA75-04212A] $16.99 OEM Reclaimed Samsung Chromebook 2 XE503C32 LCD Cover [A-Side] - Black [BA98-00259A] If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. The Galaxy Chromebook has a few standout features, but the most notable is what Samsung and Google are referring to as “craftsmanship.” At … How did you remove/unloop the cables are just pushed into the side the. Send it for repair—free of charge new hinge design and a basic square trade policy the Chromebook... Order and finally came in earlier this week it for repair—free of charge out the glass, Chromebook. 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Cables are just pushed into the side of the case with the JIS J000 screw bit to repair... Honest and unbiased product reviews from our users keyboards to batteries and stuff... And most stuff in between be failure by incompetence? would work correctly then the wall creative will. I spoke with Samsung yesterday, and they Set me up with a stylus other have! And unbiased product reviews from our users small widget on your site / forum weekend went... Youtube we broke the hinge took out the glass, the Chromebook bought another with UPS! Had the same issue with her Samsung Chromebook 11 XE303C12 was indeed the hinge that broken. Flat precision tweezers 'll be covered month so far an all is good to this... Evidence of a known issue beyond a couple of online reviews announced the new Galaxy Chromebook … hinge! Side of the machine without external damage, that seems like a manufacturer failure based the... 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